Privacy and Security
Your trust and satisfaction are very important to us at phamix.com. We are committed to providing our customers with a secure, private, and enjoyable online shopping experience and will not rent, sell or share your information with any third party.
Use of information
All personal information, whether medical, financial or of any other nature, that you supply during registration or during a purchase either by telephone or the internet will be used to process and ship your order or to contact you regarding a specific transaction. Information will never be shared with any third party.
We will contact you by email to confirm your initial order and again to notify you that your order has shipped. We may contact you by email for any other matters required to properly process and ship your order. We may also notify you by email about new products, special offers and information that might be of interest to you. If you do not wish to receive these notifications, you may notify us by emailing our customer service department.
General information that we gather from our web site may be used to improve our services and your personal experience. This data is generally used in the aggregate to give us information about the users who visit our site and use our services. This data is anonymous and does not contain any personally identifiable information.
Most Web browsers automatically accept cookies, but you can change this feature in your browser. The User is always free to decline our cookies if his or her browser permits, although in that case features of our web site may be unusable. To place an order on our web site, the cookies feature of your web browser must be turned on.
Providing a safe and secure environment for your order information is our top priority and phamix.com protects the security of your online transaction by taking advantage of Secure Sockets Layer (SSL) technology. The phamix.com digital certificate – required for SSL – is provided by Thawte, an industry standard for encryption. SSL technology encrypts data that you submit to us allowing only phamix.com to decode your information and helps to create a secure environment for transactions on the internet.
You will know that you are on a secure webpage, when you notice a “gold lock” or a “gold key” icon is displayed in the bottom right hand corner of your browser window. You will also notice that the URL of the page no longer starts with http://, but now starts with https://. The “s” stands for secure. Both of these factors indicate that you are on a secure page.
If you still feel uneasy about ordering online, please call us toll free at .866.876.3649. We will be happy to accept your order by phone and will take your credit card details at that time.
If you have any further questions about privacy or security, please email us at [email protected]. A member of our team will respond to you within two business days.